Choosing a senior living community for a loved one is a big decision that can often be emotional. Whether you’re considering independent living, assisted living, or memory care, visiting in person is one of the most important steps of the journey. A tour can give you a sense of the environment, the people, and the care philosophy if you ask the right questions.

At Cornerstone, we welcome families to ask anything. Transparency and honesty are at the heart of what we do. To help you on your journey, here are the key questions to ask when touring a senior living community—along with what to look for and why it matters.

Community Life & Atmosphere

1. What is a typical day like for residents here?
Look for routines that offer structure while still allowing personal choice.

2. What activities are offered, and how are they tailored to different interests or abilities?
A good community provides more than bingo. Look for enrichment, wellness, and opportunities to develop community.

3. How do you support residents’ independence?
A quality assisted living community will offer the necessary support while encouraging independence.

4. What are the dining options like?
Ask about dietary accommodations, mealtime flexibility, and how food preferences are honored.

Staff & Care

5. What kind of training does your staff receive?
This is especially important for memory care and residents with specific medical needs.

6. How do you handle medical emergencies or changes in health?
Ensure there are clear protocols, on-call healthcare, and good communication with families.

7. Is care personalized for each resident? How is that plan developed?
You want to know there’s a process in place that considers physical, emotional, and social needs.

Services & Amenities

8. Are there transportation services for errands or medical appointments?
Access to transportation can impact independence and convenience.

9. Can residents decorate their living space?
A personalized environment feels more like home.

10. How often are housekeeping and laundry services provided?
Cleanliness, comfort, and dignity all matter.

Family Involvement & Communication

11. How are families kept informed about their loved ones’ wellbeing?
Look for regular updates, care meetings, and communication platforms.

12. Are there opportunities for families to participate in events or activities?
Engaged families contribute to a stronger sense of community.

13. How do you handle feedback or concerns?
A strong community welcomes dialogue; they don’t avoid it.

What Do you think?

Beyond the facts and figures, trust your instincts. Do residents look happy and engaged? Are staff members warm, respectful, and available? Does the environment feel clean, safe, and welcoming?

At Cornerstone, we encourage you to take your time, ask questions, and get to know us. We’re not just offering a place to live—we’re offering a place to thrive.

Reach out to our team anytime to learn more about our communities and find the community that is right for you or your loved one.